More information will be very helpful for us to work out the accurate price with freight cost for you . For example , if you want to print a catalog , please provide the size , pages , stock and quantity you need . If you are not sure about the paper we can recommend suitable paper for you .
2. Can I get a sample before bulk production?
Yes. The normal produce progress is that we will make a pre-production sample for your quality evaluation, the mass production will be started after we receive your confirmation on this sample.
3. Why choose us?
4. Are You Manufactory or Trade Company?
We are the 100% Manufactory specialized in printing & packaging over 15 years with 10,000 square meters workshop area. We have an excellent team composed of 150 professionals and more than 400 skilled workers.
5. How to place an order and how the process is ?
If you are happy with our quote and ready to print the project , you can please send us the artwork / file and pay deposit . A free sample can be provided for approval . When you say yes , we go ahead with bulk printing . When the project finished and approved , you pay balance . We can arrange the delivery for you or you use your own forwarder .
6. How about the quality of product ?
Our company have certficate of GMP/GMPC/SGS .We also have a team of QC to control and inspect every lots of product is in perfect condition before delivery . Because we fully understand that it will be a great trouble if our products have any problems during selling at oversea..
7. What format of artwork will be fine for printing ?
PDF Format will be fine because it’s locked file and can be printed out without any change . But we can also work using CDR or AI format . Artwork with 3mm or 5mm bleed will be very helpful . So that we have enough extra area for cutting and the contents will not be cut off .
8. How to send artwork / printing file？
Email - For small files you can please send through email : firstname.lastname@example.org .
9. How to pay ?
1. Choose the items you like and confirm the order. A PI would be sent for your down payment . 50% deposit paid for immediate production.
4. Once receive your balance, would arrange shipment for you immediately.
5. As soon as shipment is made, would update the shipping information for you and send you the shipping documents accordingly.
10. How long is the production time ?
Normally 7 to 15 working days . This will be based on your request and quantity . We can give our valued clients first priority if their project is very very urgent .
11. How about the delivery ?
For goods less than 100KG we suggest deliver by express (DHL , FedEx , UPS or TNT) to your office , warehouse or home . If the goods is between 100 and 200KG we suggest by air to airport close to you . If it’s heavy and more than 200KG we deliver them by sea to the sea port close to you . We can also provide combined delivery (by air and by sea or other terms based on situation ) if necessary .
12. How to get my goods ?
By express - Door to Door . About 3 to 5 days to reach you .
13. What’s 100% return policy?
We stand behind the quality of its products and services. If you are not 100% satisfied with your purchase from us,
simply contact us within 45 days from the shipping date you receive it and we will refund the full price of the product(s)
in question, excluding shipping and processing costs. Indeed, we take great pride in its commitment to customer satisfaction. However, certain circumstances are beyond
our control and are not covered by the guarantee. Please note that we cannot be responsible for:
1 Spelling, punctuation or grammatical errors made by the customer.
2 Inferior quality or low-resolution of uploaded printing files.
3 Design errors introduced by the customer in the document creation process.
4 Damage to the printing products arising after delivery to the customer.
We are the direct manufacturer and offer the one-top service. We have full set of automatic machine &production line to produce the book & paper packaging box & labels and cards.
We can control good for the Production cost and save more cost for your customer.
We guarantee the accurate lead time and choose the ideal shipping solution as the actual requirement as our customer. We can do the batch shipment as customer’s special requirement.
We have a full and mature Quality Control System from the sample process to the finished order. The goods should be checked well before the shipment. We can guarantee the goods qualified rate can be got on or above 98%.